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Home > RGF > Resources > Code of ethics

Code of ethics

Code of ethics

The following documents supporting the Code of ethics:
PDF Code of ethics (407 kb)
PDF Minimum guidelines for complaints
PDF Client charter (373 kb)
PDF External complaint form

Language translations

language translations

The Client charter and the External complaints form is now available for downloading in 22 community languages.



Client charters

External complaints

PDF Arabic (67 kb) PDF Arabic (125 kb)
PDF Bosnian (176 kb) PDF Bosnian (125 kb)
PDF Chinese (174 kb) PDF Chinese (138 kb)
PDF Croatian (122 kb) PDF Croatian (43 kb)
PDF Farsi (79 kb) PDF Farsi (175 kb)
PDF Greek (227 kb) PDF Greek (148 kb)
PDF Hindi (58 kb) PDF Hindi (31 kb)
PDF Indonesian (57 kb) PDF Indonesian (22 kb)
PDF Italian (57 kb) PDF Italian (22 kb)
PDF Korean (137 kb) PDF Korean (180 kb)
PDF Laotian (73 kb) PDF Laotian (68 kb)
PDF Macedonian (136 kb) PDF Macedonian (76 kb)
PDF Maltese (118 kb) PDF Maltese (53 kb)
PDF Polish (131 kb) PDF Polish (56 kb)
PDF Portuguese (60 kb) PDF Portuguese (24 kb)
PDF Russian (122 kb) PDF Russian (150 kb)
PDF Serbian (164 kb) PDF Serbian (75 kb)
PDF Spanish (59 kb) PDF Spanish (83 kb)
PDF Tagalog (42 kb) PDF Tagalog (20 kb)
PDF Thai (122 kb) PDF Thai (145 kb)
PDF Turkish (162 kb) PDF Turkish (146 kb)
PDF Vietnamese (137 kb) PDF Vietnamese (257 kb)