People with paper RSA or RCG certificates
Expiry dates of old-style paper RSA/RCG certificates
If you work in the NSW hospitality industry and work in roles that require you to have an RSA or RCG qualification including as a licensee or approved manager, you must complete a new RSA/RCG course and obtain a photo competency card before the expiry of your paper certificate(s).
See the expiry dates on this page to find out when your paper certificate becomes invalid.
Existing paper RSA and RCG certificates continue to be valid as evidence of competency until they are phased out in stages until mid 2016 (see stages below). Holders of expired paper certificates can be fined by NSW Police or inspectors from the Office of Liquor, Gaming & Racing.
RSA or RCG paper certificates issued before 2007 are invalid and may not be used to work in the industry.
Before their certificate expires, paper certificate holders need to:
- Complete an RSA/RCG course with an approved registered training organisation in NSW. See the list of approved RSA training organisations and approved RCG training organisations.
- The training provider will provide the course graduate with an Interim Certificate which is valid for 90 days from date of issue. This can be used as temporary evidence of competency (even if the old-style paper RSA/RCG certificate has expired) so that a person can continue to work in hospitality roles in NSW which require this competency for up to 90 days, with the exception of people wishing to work in the King Cross Precinct.
- As soon as the training provider has issued the Interim Certificate, the graduate should first carefully check that all of the details on the certificate match the details on their ID. If the details do not match, complete an Interim Certificate Amendment form. If the details match, graduates should take their Interim Certificate and sufficient documents which prove their identity (the types of acceptable ID documents are detailed on the back of the Interim Certificate) and go to their nearest participating Australia Post outlet to apply for their photo competency card. Not all Australia Post outlets in NSW take competency card applications – please check the Australia Post locator on this web page to find the one nearest to you.
Australia Post will take a photo of the applicant, process the application, and the card will be sent directly to the applicant within 3 weeks by the card manufacturer. For details applying for your competency card see our fact sheet.
Transition dates for expiry of RSA/RCG paper certificates in NSW
|RSA and RCG paper certificates issued||Expiry date|
|Up to and including 31 Dec 2006||Expired|
|1 Jan 2007 – 31 Dec 2008||30 Jun 2014|
|1 Jan 2009 – 31 Dec 2009||30 Jun 2015|
|1 Jan 2010 – 21 Aug 2011||30 Jun 2016|
Can I get a Photo Competency Card with my existing old-style paper certificate?
No, only graduates from an approved RSA or RCG course in NSW from 22 August 2011, and holding an Interim Certificate can apply for a photo competency card.
What if I lose my Interim Certificate, can I get a photo competency card?
No. If you lose your RSA or RCG Interim Certificate, you need to contact the approved training organisation with whom you did your course. The training organisation will provide you a reissued Interim Certificate. The reissued Interim Certificate will specify the original date on which it was granted.
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