Page last updated:
Friday, July 18, 2014
RSA and RCG Photo Competency Card
Following changes introduced on 22 August 2011, graduates of approved Responsible Service of Alcohol (RSA) and/or Responsible Conduct of Gambling (RCG) courses in NSW, must obtain a photo competency card from a participating Australia Post outlet, to work in roles that require this qualification. This includes jobs involving serving or selling alcohol, as a liquor licensee, or working in a security role at licensed venues or licensed events in NSW.
RSA and RCG paper certificates are no longer issued in NSW, except as an interim certificate issued by an approved training provider. The interim certificate allows a course graduate to immediately work for up to 90 days in roles that require this competency and provides sufficient time for a graduate to visit a participating Australia Post outlet, apply for their card and have it processed and mailed to them.
Kings cross special conditions
Interim certificates are now valid in the Kings Cross precinct. From 18 July 2014, RSA competency holders (including licensees, bar staff, RSA marshals and security staff) wishing to work in the Kings Cross precinct are able to use a valid Interim Certificate (until the validity date shown) to work in the area.
See the Kings Cross special conditions page for more details.
Applying for a photo competency card
Only graduates of RSA and/or RCG courses delivered by approved training organisations in NSW can apply for a photo competency card. The course fee includes the cost of obtaining the card. Course fees are charged and set by the individual training organisation. See our contact list of approved RSA training providers and RCG training providers in NSW.
For more details about how to obtain a competency card from a participating Australia Post outlet after successfully completing an RSA/RCG course and obtaining an interim certificate from the course provider, read the back of the certificate and visit our student page. This page also includes details about what identification is required when applying for a competency card at a participating Australia Post outlet and the legal obligations of card holders.
RSA/RCG paper certificates issued prior to 2009 are no longer valid.
Paper certificate holders are required to undertake updated RSA/RCG training with an approved provider to obtain a photo competency card as part of the staged transition process.
Expiry dates for the remaining valid RSA and RCG paper certificates are listed below.
|Paper certificates issued between||Expiry date|
|1 Jan 2009 – 31 Dec 2009||30 Jun 2015|
|1 Jan 2010 – 21 Aug 2011||30 Jun 2016|
Kings Cross precinct conditions
Old style paper certificates (those issued before 22 August 2011) for RSA are not valid for work in the Kings Cross precinct, even if they have not expired according to the table above. See the Kings Cross special conditions page for more details.
Sydney CBD Entertainment precinct conditions
From 1 October 2014, old style paper certificates (those issued before 22 August 2011) for RSA will not be valid for work in the Sydney CBD Entertainment precinct, even if they have not expired according to the table above. See the Sydney CBD precinct page for more details.
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Why were the changes introduced?
These changes were made to improve the capacity for venue operators and regulators to verify RSA/RCG trained staff and reduce the risk of fraud. The system improves the administration and record-keeping arrangements for training providers through an online environment linked to a central licensing database.
The photo competency card is more portable and durable than paper-based certificates. It is easier for holders to look after this important evidence of their qualifications.