RSA - Responsible Service of Alcohol

The following RSA page provides you with information on:

> Why is RSA training necessary?
> Who needs to complete the RSA course?
> Who offers the RSA course?

Why is RSA training necessary?

The NSW liquor laws mandate responsible service of alcohol training for the liquor industry.

These requirements reflect the importance of ensuring licensees and staff understand their obligations in serving liquor responsibly and the types of strategies that can be implemented to add value to a venue’s operations.

Who needs to complete the RSA course?

RSA training applies to:

licensees;
approved managers;
staff, including promotional staff, involved in the sale, supply and service of alcohol;
volunteers, including club directors, who have liquor service responsibilities and
security officers with crowd control duties.

Which training providers offer the RSA course?

RSA training must be undertaken by an approved training provider.

Students can undertake training courses either:

Students are issued with a photo card following completion of the course. This photo card must be retained when working on licensed premises.

Contact details of approved course providers RSA classroom and online RSA training is available.

Should you have a complaint or enquiry regarding an RSA course please email the OLGR Complaints Team on this address. competencycard@olgr.nsw.gov.au

Join our eNews service and stay up to date

To keep up to date with changes, new resources and information on liquor laws and RSA, join our free liquor eNews service and receive news directly to your email in-box.