RSA - Responsible Service of Alcohol
Page last updated:
Friday, July 18, 2014
The following RSA page provides you with information on:
The NSW liquor laws mandate responsible service of alcohol training for the liquor industry.
These requirements reflect the importance of ensuring licensees and staff understand their obligations in serving liquor responsibly and the types of strategies that can be implemented to add value to a venue’s operations.
RSA training applies to:
- approved managers;
- staff, including promotional staff, involved in the sale, supply and service of alcohol;
- volunteers, including club directors, who have liquor service responsibilities and
- security officers with crowd control duties
- RSA Marshals (required for RSA Marshals in the Kings Cross precinct, and the Sydney CBD Entertainment precint (where required by the Plan of Management), and recommended elsewhere)
RSA training undertaken interstate is not recognised in NSW. Click here for more details.
RSA training must be undertaken by an approved training provider.
Students can undertake training courses either:
A trial of online RSA training was started in 2012, however the NSW Government has suspended the trial. Read more.
Students are issued with an Interim Certificate following completion of the course.
The Interim Certificate is valid for work for 90 days while the student obtains their Photo Competency Card.
This photo card must be retained when working on any licensed premises.
Contact details of approved course providers for RSA classroom training is available.
Should you have a complaint or enquiry regarding an RSA course please email the OLGR Competency Card Team on this address: email@example.com
Old style paper certificates (issued prior to 22 August 2011)
Workers in Kings Cross and Sydney CBD Entertainment precincts are subject to special conditions:
To work in a licensed venue in the Kings Cross precinct, you must have a valid Photo Competency Card or a valid Interim Certificate. An Old Style paper certificate (any certificate issued before 22 August 2011) for RSA is not valid for work in venues in this area.
From 1 October 2014, the same conditions apply to workers in licensed venues in the Sydney CBD Entertainment precinct.
Workers in all other areas:
Old style paper certificates are being phased out in stages until mid 2016. Please refer to the table here for expiry dates.
Join our eNews service and stay up to date
To keep up to date with changes, new resources and information on liquor laws and RSA, join our free liquor eNews service and receive news directly to your email in-box.