RCG - Responsible Conduct of Gambling

It is a requirement of the Gaming Machines Act 2001 for proposed hoteliers, secretary managers and staff who will have gaming machine related functions to have completed the NSW Responsible conduct of gambling course (RCG).

Please refer to the RCG Courses page to view details of RCG course providers. This course is conducted over a minimum of six hours.

There are no exemptions from this course.

RCG training undertaken interstate is not recognised in NSW.

Lost RCG course certificates

People who completed an RCG course prior to 1 December 2008 through an Authority approved training provider are deemed to be holders of a RCG certificate. This can be in the form of a “certificate”, “statement of attainment” or “transcript of academic record”.

Where a RCG certificate is subsequently lost and is required for employment purposes, the training provider should be contacted to arrange for a replacement certificate to be issued. Replacement certificates are not issued by the Office of Liquor, Gaming and Racing.

If you cannot obtain a copy of the certificate you will need to undertake the course again with an approved RCG course provider.

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