Page last updated:
Friday, September 18, 2015
Office of Liquor, Gaming & Racing
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Please note changed operating hours and phone numbers
323 Castlereagh Street
(All business inquiries and visitors to Level 6. Counter open Monday to Friday 9:00am to 5:00pm)
Written correspondence to:GPO Box 7060
Sydney NSW 2001
Phone: 02 9995 0300
Hours of operation: 9:00am to 4:00pm Monday to Friday
Independent Liquor & Gaming Authority
This independent body determines liquor licence and gaming authority applications as well as disciplinary outcomes in NSW.
323 Castlereagh Street
Office hours: 9.00 am to 5.00 pm, Monday to Friday
Level 6 Reception/Counter: Open Monday to Friday 9:00am to 5:00pm
Phone: 02 9995 0894
Specific information and services
Customer Service Team
Contact us for information on liquor and gaming regulation and licensing, responsible service of alcohol and conduct of gaming, order products such as incident registers, and other general inquiries. The team can also assist you with requests for data and statistics, such as premises listings and club rankings.
As of 1 July 2015, NSW Fair Trading is responsible for administering charitable fundraising.
Please contact NSW Fair Trading for all charitable fundraising enquiries.
Phone: 02 9895 0011
CMS Business Unit
Contact us to inquire about gaming machines entitlements and transfer, paper-based system (PBS) authorisation and fees and direct debit authorities, reassessment of gaming machine tax, storage of gaming machines, prize dispersals, the ClubGRANTS Scheme and CMS related regulatory issues.
Contact us to lodge complaints or inquire about compliance requirements for licensed premises, registered clubs, gaming machines, raffles, trade promotion lotteries, public lotteries, keno, racing, wagering, bingo, charitable fundraising and various other forms of community gaming.
General inquiries or complaints:
To lodge a complaint about possible breaches of laws we administer, please go to our complaints page.
To lodge a complaint about noise or disturbance complaint, please go to our Complaints - disturbance to the quiet and good order of your neighbourhood page.
Liquor AccordsEmail: firstname.lastname@example.org
Phone: 02 9995 0312
OLGR works with local liquor accords and industry stakeholders to address alcohol-related harm in and around licensed venues. A range of resources are available for liquor accord members to assist with addressing alcohol-related issues in local communities.
For more information on Liquor Accords, and for access to the downloadable resources, click here
Trade promotions and lotteriesContact us for information about trade promotions, lotteries and games of chance.
Phone: 02 9995 0666
You can register your trade promotions online.
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