Contact us

NSW Office of Liquor, Gaming and Racing

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Street address

Level 6
323 Castlereagh Street
Haymarket
(All business inquiries and visitors to level 6)

Written correspondence to:

GPO Box 7060
Sydney NSW 2001

Hours of operation: 8:30am to 4:30pm Monday to Friday
Phone: 02 9995 0300
Fax: 02 9995 0669
Email: info@olgr.nsw.gov.au

Casino, Liquor and Gaming Control Authority

This independent body determines liquor licence and gaming authority applications as well as disciplinary outcomes in NSW.

Street address

Level 6
323 Castlereagh Street
Haymarket

Hours of operation: 8:30am to 4:30pm,
Monday to Friday
Phone: 02 9995 0300
email us info@clgca.nsw.gov.au

Specific information and services

Customer Service Team

Contact us for information on liquor and gaming regulation and licensing, responsible service of alcohol and conduct of gaming, order products such as incident registers, and other general inquiries. The team can also assist you with requests for data and statistics, such as premises listings and club rankings.

Street Address:
Level 6, 323 Castlereagh St
Haymarket
Phone: 02 9995 0333
Fax: 02 9995 0669
Email: Customer service team

info@olgr.nsw.gov.au

Accords

Phone: 02 9995 0312
Fax: 02 9995 0876
Email: accords@olgr.nsw.gov.au

Charitable fundraising

Contact our charities team to find out about charitable fundraising and the permits you may require or make a complaint about a charitable fundraising activity in NSW.
Phone: 02 9995 0666
Fax: 02 9995 0611
Email:

charity.inquiries@olgr.nsw.gov.au

Trade promotions and lotteries

Contact us for information about trade promotions, lotteries and games of chance.
Phone: 02 9995 0666
Facsimile: 02 9995 0611
Email: Trade promotions and lotteries

lottery.inquiries@olgr.nsw.gov.au
You can register your trade promotions online.

Racing

Contact us for inquiries about racing, wagering and associated legislation.
Phone: 02 9995 0400
Fax: 02 9995 0466
Email: Racing racing@communities.nsw.gov.au

CMS Business Unit

Contact us to inquire about gaming machines entitlements and transfer, paper-based system (PBS) authorisation and fees and direct debit authorities, reassessment of gaming machine tax, storage of gaming machines, prize dispersals, the ClubGRANTS Scheme and CMS related regulatory issues.
Phone: 02 9995 0791, 0468 or 0411
Fax: 02 9995 0878
Email: cms-bu@olgr.nsw.gov.au

Compliance (Enforcement Branch)

Contact us to inquire about compliance requirements for licensed premises, lodging complaints or registered clubs governance.

General inquiries or complaints:
Phone: 02 9995 0837

Registered clubs:
Phone: 02 9995 0866/0746

To lodge a complaint about possible breaches of liquor and gaming laws, please go to our online complaints form.

To lodge a complaint about noise or disturbance complaint, please go to our Complaints - disturbance to the quiet and good order of your neighbourhood page.

Regional offices

Dubbo
Phone: 02 6881 1282
Fax no: 02 6881 1295
By appointment only:
Cnr Cobra & Hampden St
Dubbo NSW 2830

Newcastle
Phone: 02 4929 7234
Fax: 02 4929 7439
By appointment only:
Level 2, NSW Government Offices
117 Bull Street
Newcastle West NSW 2830

Wagga Wagga
Phone: 02 6921 3566
Fax: 02 6921 3290
By appointment only:
State Government Office Block
43-45 Johnston Street
Wagga Wagga NSW 2650

Media inquiries

Mark Nolan
Mobile: 0421 613 720
Email: mark.nolan@business.nsw.gov.au

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